How to Order
Quantity Prices
Quantity discounts are available for most titles. Call 800-235-8722 for more information.
Tax
Customers in Washington, D.C. (5.75%) and New York (check local rates) must add applicable sales taxes. Nontaxable entities must submit a copy of their tax-exempt certificates (containing their tax ID numbers) in order to have the tax waived.
How to Pay
USCCB Publishing accepts Visa, MasterCard, money orders, and checks. No cash or COD orders are accepted. Payment must be made in U.S. dollars.
Payment Terms
All initial orders must be prepaid. After the initial order is placed, all subsequent orders under $50.00 in merchandise must be paid at the time of order.
For orders of $50.00 or more, payment may be made with the order or billed.
An invoice is included with fulfillment of regular orders. An invoice will be mailed after shipment for all rush orders. All billed orders must be paid within 30 days of the date of the invoice.
A finance charge of 1.5% per month will be applied to all balances outstanding over 30 days.
Returns
If books, videos, or other items arrive damaged, or if we send you the wrong item(s), you may return them within 10 days of receipt with a request that they be replaced, that your account be credited, or that we send you a refund. No returns are accepted after 10 days.
Annual publications, such as Catechetical Sunday resources are nonrefundable.
Trade
Call for terms 800-235-8722.
Telephone
Phone your order to us between 9:30 a.m. and 5:00 p.m. Eastern Time Monday through Friday at 800-235-8722 (from outside the United States or in the Washington, D.C., area dial 202-722-8716).
Fax
Fax your order to us 24 hours a day, seven days a week at 202-722-8709.
Mail
Mail your order to us at:
USCCB Publishing United States Conference of Catholic Bishops
3211 Fourth Street NE
Washington, DC 20017-1194
Internet
Send your order to us via e-fax by going to www.usccb.org. Click on Bookstore.
Shipping and Handling
Prepaid Domestic Orders
(Within the United States)
Paid by Check or Money Order:
  • Orders up to $30.00: Add $6.00
  • Orders $30.00 - $49.99:
    Add 20% of the subtotal
  • Orders $50.00 - $99.99:
    Add 15% of the subtotal
  • Orders $100.00 - $249.99:
    Add 12% of the subtotal
  • Orders $250.00 - $499.99:
    Add 10% of the subtotal
  • Orders $500.00 or more:
    Add 5% of the subtotal
Paid by Credit Card or Billed:
Actual shipping and handling costs will be listed to the invoice.
international orders
(Outside the United States)
  • Payment by check or money order: The customer will receive a separate invoice for the shipping and handling charges.
  • Payment by credit card or billed: Actual freight charges plus a handling fee will be listed on the invoice.
  • For those customers using U.S.-based consolidators, see rates noted under "Domestic Orders."
shipping information
Domestic Orders
Most orders are shipped via United Parcel Service (UPS) or United States Postal Service (USPS) and are delivered in 10 to 12 business days after receipt of order. Orders addressed to post office boxes are sent via the USPS. Rush delivery service may be arranged at the time an order is placed for an additional charge.
International Orders
All international orders except those sent to Canada will be delivered by Federal Express in order to trace and insure packages and to provide timely delivery, unless otherwise requested. All orders to Canada, unless otherwise requested, will be sent by UPS. Upon request, shipments can be sent via air or economy parcel post, but delivery cannot be guaranteed. Orders may be reshipped, but at the customer’s expense. Additional charges may apply for forms of shipment other than Federal Express.